/* ===== Enhanced Complaint Form CSS V3.0 - WCAG 2.2 AA Compliant with CloudFlare Turnstile ===== */
:root {
  /* Enhanced color palette with better contrast ratios */
  --primary-color: #1e40af; /* Darker blue for better contrast */
  --primary-hover: #1e3a8a;
  --primary-light: #3b82f6;
  --error-color: #dc2626; /* Improved error color */
  --error-light: #fecaca;
  --success-color: #059669; /* Better success color */
  --success-light: #d1fae5;
  --info-color: #0891b2; /* Enhanced info color */
  --info-light: #cffafe;
  --warning-color: #d97706;
  --warning-light: #fed7aa;
  
  /* Neutral colors */
  --border-color: #d1d5db;
  --border-focus: #3b82f6;
  --text-color: #111827; /* Maximum contrast */
  --text-secondary: #374151; /* Dark gray with AAA contrast */
  --text-muted: #6b7280;
  --bg-color: #ffffff;
  --bg-secondary: #f9fafb;
  --bg-tertiary: #f3f4f6;
  
  /* Interactive elements */
  --radius: 8px;
  --radius-sm: 4px;
  --transition: all 0.2s ease-in-out;
  --shadow: 0 1px 3px rgba(0, 0, 0, 0.1), 0 1px 2px rgba(0, 0, 0, 0.06);
  --shadow-lg: 0 10px 15px rgba(0, 0, 0, 0.1), 0 4px 6px rgba(0, 0, 0, 0.05);
  
  /* Focus styles - Enhanced for better visibility */
  --focus-color: #2563eb;
  --focus-outline-width: 3px;
  --focus-outline-offset: 2px;
  --focus-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
  
  /* Typography */
  --font-size-xs: 0.75rem;
  --font-size-sm: 0.875rem;
  --font-size-base: 1rem;
  --font-size-lg: 1.125rem;
  --font-size-xl: 1.25rem;
  --font-size-2xl: 1.5rem;
  --font-size-3xl: 1.875rem;
  
  /* Spacing */
  --space-1: 0.25rem;
  --space-2: 0.5rem;
  --space-3: 0.75rem;
  --space-4: 1rem;
  --space-5: 1.25rem;
  --space-6: 1.5rem;
  --space-8: 2rem;
  --space-10: 2.5rem;
  --space-12: 3rem;
}

/* ===== High Contrast Mode Support ===== */
@media (prefers-contrast: high) {
  :root {
    --primary-color: #0000ff;
    --error-color: #ff0000;
    --success-color: #008000;
    --text-color: #000000;
    --border-color: #000000;
    --border-focus: #0000ff;
  }
}

/* ===== Reduced Motion Support ===== */
@media (prefers-reduced-motion: reduce) {
  :root {
    --transition: none;
  }
  
  *,
  *::before,
  *::after {
    animation-duration: 0s !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0s !important;
    scroll-behavior: auto !important;
  }
}

/* ===== Screen Reader Only Content ===== */
.screen-reader-text {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

/* ===== Skip Link ===== */
.skip-link {
  position: absolute;
  top: -40px;
  left: 0;
  background: var(--primary-color);
  color: white;
  padding: var(--space-2) var(--space-4);
  text-decoration: none;
  border-radius: 0 0 var(--radius) 0;
  z-index: 100;
  font-weight: 600;
  transition: var(--transition);
}

.skip-link:focus {
  top: 0;
}

/* ===== Container ===== */
.complaint-form-container {
  max-width: 800px;
  margin: var(--space-8) auto;
  padding: 0 var(--space-4);
  --form-prefix: true;
}

/* ===== Main Form ===== */
.complaint-form {
  background: var(--bg-color);
  border-radius: var(--radius);
  box-shadow: var(--shadow-lg);
  padding: var(--space-8);
  margin-bottom: var(--space-8);
  border: 1px solid var(--border-color);
}

.complaint-form-container .loading,
.complaint-form-container .field-hint,
.complaint-form-container .error-message,
.complaint-form-container .message,
.complaint-form-container .form-group {
  font-family: inherit;
}

.complaint-form h2 {
  color: var(--text-color);
  font-size: var(--font-size-3xl);
  font-weight: 700;
  margin-bottom: var(--space-6);
  text-align: center;
  line-height: 1.2;
}

.complaint-form h3,
.complaint-form legend {
  color: var(--text-color);
  font-size: var(--font-size-xl);
  font-weight: 600;
  margin: var(--space-6) 0 var(--space-4);
  line-height: 1.3;
}

/* ===== Fieldset Styling ===== */
.complaint-form fieldset {
  border: none;
  padding: 0;
  margin: 0 0 var(--space-6) 0;
}

/* ===== Form Groups ===== */
.complaint-form .form-group {
  margin-bottom: var(--space-6);
}

.complaint-form label {
  display: block;
  margin-bottom: var(--space-2);
  font-weight: 600;
  color: var(--text-color);
  font-size: var(--font-size-base);
  line-height: 1.5;
}

.complaint-form .required {
  color: var(--error-color);
  font-weight: 700;
  font-size: 1.1em;
  margin-left: var(--space-1);
}

/* ===== Input Fields with Enhanced Focus ===== */
.complaint-form input[type="text"],
.complaint-form input[type="email"],
.complaint-form input[type="tel"],
.complaint-form select,
.complaint-form textarea {
  width: 100%;
  padding: var(--space-3) var(--space-4);
  border: 2px solid var(--border-color);
  border-radius: var(--radius-sm);
  background: var(--bg-color);
  font-size: var(--font-size-lg);
  color: var(--text-color);
  transition: var(--transition);
  line-height: 1.5;
  box-shadow: var(--shadow);
}

.complaint-form input:hover,
.complaint-form select:hover,
.complaint-form textarea:hover {
  border-color: var(--border-focus);
}

/* Enhanced focus styles */
.complaint-form input:focus,
.complaint-form select:focus,
.complaint-form textarea:focus,
.complaint-form button:focus,
.has-visible-focus {
  outline: var(--focus-outline-width) solid var(--focus-color);
  outline-offset: var(--focus-outline-offset);
  border-color: var(--focus-color);
  box-shadow: var(--focus-shadow);
}

/* High contrast mode focus */
@media (prefers-contrast: high) {
  .complaint-form input:focus,
  .complaint-form select:focus,
  .complaint-form textarea:focus,
  .complaint-form button:focus {
    outline: 4px solid currentColor;
    outline-offset: 2px;
  }
}

/* Invalid field styling */
.complaint-form input[aria-invalid="true"],
.complaint-form select[aria-invalid="true"],
.complaint-form textarea[aria-invalid="true"] {
  border-color: var(--error-color);
  background-color: var(--error-light);
  box-shadow: 0 0 0 3px rgba(220, 38, 38, 0.1);
}

.complaint-form textarea {
  min-height: 150px;
  resize: vertical;
  font-family: inherit;
}

.complaint-form select {
  cursor: pointer;
  background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='m6 8 4 4 4-4'/%3e%3c/svg%3e");
  background-position: right var(--space-2) center;
  background-repeat: no-repeat;
  background-size: 1.5em 1.5em;
  padding-right: var(--space-8);
}

/* ===== Character Count ===== */
.complaint-form .char-count {
  font-size: var(--font-size-sm);
  color: var(--text-secondary);
  text-align: right;
  margin-top: var(--space-1);
  font-weight: 500;
}

/* ===== Checkbox & Radio with Larger Hit Area ===== */
.complaint-form .anonymous-section {
  margin: var(--space-6) 0;
  padding: var(--space-5);
  background: var(--bg-secondary);
  border-radius: var(--radius);
  display: flex;
  align-items: center;
  border: 2px solid transparent;
  transition: var(--transition);
  cursor: pointer;
}

.complaint-form .anonymous-section:hover {
  border-color: var(--border-color);
  background: var(--bg-tertiary);
}

.complaint-form .anonymous-section label {
  display: flex;
  align-items: center;
  cursor: pointer;
  font-weight: 500;
  margin-bottom: 0;
  width: 100%;
}

.complaint-form .anonymous-section input[type="checkbox"] {
  margin-right: var(--space-3);
  width: 1.25rem;
  height: 1.25rem;
  cursor: pointer;
  accent-color: var(--primary-color);
}

/* ===== Personal Info Section ===== */
.complaint-form .personal-info {
  background: var(--bg-secondary);
  padding: var(--space-6);
  border-radius: var(--radius);
  margin: var(--space-6) 0;
  border: 2px solid var(--border-color);
  transition: var(--transition);
}

.complaint-form .note {
  font-size: var(--font-size-base);
  color: var(--text-secondary);
  margin-top: var(--space-3);
  line-height: 1.5;
  padding: var(--space-3);
  background: var(--info-light);
  border-radius: var(--radius-sm);
  border-left: 4px solid var(--info-color);
}

.complaint-form .note strong {
  color: var(--text-color);
  font-weight: 700;
}

/* ===== CloudFlare Turnstile Section ===== */
.complaint-form .turnstile-section {
  background: var(--bg-secondary);
  padding: var(--space-5);
  border-radius: var(--radius);
  border: 2px solid var(--border-color);
  margin: var(--space-6) 0;
}

.complaint-form .turnstile-section label {
  margin-bottom: var(--space-3);
  color: var(--text-color);
  font-weight: 600;
}

.complaint-form .cf-turnstile {
  display: flex;
  justify-content: flex-start;
  margin: var(--space-3) 0;
}

/* Turnstile responsive styling */
@media (max-width: 640px) {
  .complaint-form .cf-turnstile {
    transform: scale(0.8);
    transform-origin: left center;
    margin-left: -10%;
  }
}

/* ===== Helper Text / Field Hints ===== */
.complaint-form .field-hint {
  font-size: var(--font-size-sm);
  color: var(--text-secondary);
  margin-top: var(--space-1);
  line-height: 1.4;
  display: block;
}

/* ===== Error Messages with Strong Contrast ===== */
.complaint-form .error-message {
  color: var(--error-color);
  font-size: var(--font-size-sm);
  margin-top: var(--space-2);
  display: block;
  font-weight: 600;
  line-height: 1.4;
  padding: var(--space-2);
  background: var(--error-light);
  border-radius: var(--radius-sm);
  border-left: 4px solid var(--error-color);
}

.complaint-form .error-message[aria-hidden="true"] {
  display: none;
}

.complaint-form .error-message:empty {
  display: none;
}

/* ===== Message Boxes with Icons ===== */
.complaint-form .message {
  padding: var(--space-4) var(--space-5);
  border-radius: var(--radius);
  margin-bottom: var(--space-6);
  font-weight: 500;
  border: 2px solid;
  line-height: 1.5;
  font-size: var(--font-size-base);
  position: relative;
}

.complaint-form .message.success {
  background-color: var(--success-light);
  color: var(--success-color);
  border-color: var(--success-color);
}

.complaint-form .message.success::before {
  content: "✓";
  position: absolute;
  left: var(--space-4);
  top: var(--space-4);
  font-weight: bold;
  font-size: var(--font-size-lg);
}

.complaint-form .message.success {
  padding-left: var(--space-10);
}

.complaint-form .message.error {
  background-color: var(--error-light);
  color: var(--error-color);
  border-color: var(--error-color);
}

.complaint-form .message.error::before {
  content: "⚠";
  position: absolute;
  left: var(--space-4);
  top: var(--space-4);
  font-weight: bold;
  font-size: var(--font-size-lg);
}

.complaint-form .message.error {
  padding-left: var(--space-10);
}

.complaint-form .message.info {
  background-color: var(--info-light);
  color: var(--info-color);
  border-color: var(--info-color);
}

/* ===== Submit Button with Minimum Size ===== */
.complaint-form .btn-submit {
  background-color: var(--primary-color);
  color: white;
  border: none;
  border-radius: var(--radius);
  padding: var(--space-4) var(--space-8);
  font-size: var(--font-size-lg);
  font-weight: 600;
  cursor: pointer;
  width: 100%;
  transition: var(--transition);
  margin-top: var(--space-8);
  min-height: 48px; /* Minimum touch target size */
  letter-spacing: 0.025em;
  position: relative;
  box-shadow: var(--shadow);
  text-transform: none;
}

.complaint-form .btn-submit:hover:not(:disabled) {
  background-color: var(--primary-hover);
  transform: translateY(-1px);
  box-shadow: var(--shadow-lg);
}

.complaint-form .btn-submit:active:not(:disabled) {
  transform: translateY(0);
}

.complaint-form .btn-submit:disabled,
.complaint-form .btn-submit[aria-busy="true"] {
  background-color: var(--text-muted);
  cursor: not-allowed;
  opacity: 0.6;
  transform: none;
}

.complaint-form .btn-submit:disabled:hover {
  background-color: var(--text-muted);
  transform: none;
  box-shadow: var(--shadow);
}

/* ===== Loading State with Animation ===== */
.complaint-form .loading {
  display: none;
  text-align: center;
  margin: var(--space-6) 0;
  color: var(--primary-color);
  font-weight: 600;
  font-size: var(--font-size-lg);
  position: relative;
  padding-left: 32px;
  padding: var(--space-4);
  background: var(--bg-secondary);
  border-radius: var(--radius);
  border: 2px solid var(--primary-color);
}

.complaint-form .loading:before {
  content: "";
  position: absolute;
  left: var(--space-4);
  top: 50%;
  width: 20px;
  height: 20px;
  margin-top: -10px;
  border: 3px solid var(--primary-color);
  border-top-color: transparent;
  border-radius: 50%;
  animation: spin 1s linear infinite;
}

.complaint-form .loading[aria-hidden="true"] {
  display: none;
}

@keyframes spin {
  to { transform: rotate(360deg); }
}

/* ===== Type Other Field Animation ===== */
.complaint-form .type-other-field {
  margin-top: var(--space-2);
  padding-top: 0;
  animation: fadeInDown 0.3s ease-out;
}

.complaint-form .type-other-field[aria-hidden="true"] {
  display: none;
}

@keyframes fadeInDown {
  from { 
    opacity: 0; 
    transform: translateY(-10px); 
  }
  to { 
    opacity: 1; 
    transform: translateY(0); 
  }
}

/* ===== Modal Popup with Enhanced Accessibility ===== */
.complaint-modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.75);
    backdrop-filter: blur(4px);
    -webkit-backdrop-filter: blur(4px);
    z-index: 99999;
    display: flex;
    align-items: center;
    justify-content: center;
    animation: fadeIn 0.3s ease-out;
    overflow: auto;
    padding: var(--space-4);
}

.complaint-modal[aria-hidden="true"] {
    display: none;
}

.complaint-modal .modal-container {
    background: white;
    border-radius: var(--radius);
    width: 90%;
    max-width: 500px;
    max-height: 90vh;
    overflow-y: auto;
    padding: var(--space-10);
    position: relative;
    margin: auto;
    animation: slideInUp 0.3s ease-out;
    box-shadow: 0 25px 50px rgba(0, 0, 0, 0.25);
    border: 1px solid var(--border-color);
}

.complaint-modal .modal-close {
    position: absolute;
    top: var(--space-4);
    right: var(--space-4);
    background: none;
    border: 2px solid transparent;
    font-size: var(--font-size-2xl);
    cursor: pointer;
    color: var(--text-secondary);
    transition: var(--transition);
    width: 48px;
    height: 48px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: var(--radius);
}

.complaint-modal .modal-close:hover {
    color: var(--text-color);
    background-color: var(--bg-secondary);
}

.complaint-modal .modal-close:focus {
    outline: var(--focus-outline-width) solid var(--focus-color);
    outline-offset: var(--focus-outline-offset);
}

.complaint-modal h3 {
    color: var(--success-color);
    margin-bottom: var(--space-6);
    text-align: center;
    font-size: var(--font-size-2xl);
    font-weight: 700;
}

.complaint-modal .modal-details {
    background: var(--bg-secondary);
    padding: var(--space-6);
    border-radius: var(--radius);
    margin-bottom: var(--space-8);
    border: 2px solid var(--border-color);
}

.complaint-modal .detail-row {
    display: flex;
    padding: var(--space-4) 0;
    border-bottom: 1px solid var(--border-color);
    align-items: flex-start;
}

.complaint-modal .detail-row:last-child {
    border-bottom: none;
}

.complaint-modal .detail-label {
    font-weight: 700;
    color: var(--text-color);
    width: 160px;
    flex-shrink: 0;
    line-height: 1.5;
    font-size: var(--font-size-sm);
}

.complaint-modal .detail-value {
    color: var(--text-secondary);
    flex: 1;
    line-height: 1.5;
    font-weight: 500;
    font-size: var(--font-size-base);
}

.complaint-modal .detail-value strong {
    color: var(--text-color);
    font-weight: 700;
}

.complaint-modal .btn-close-modal {
    background-color: var(--primary-color);
    color: white;
    border: none;
    border-radius: var(--radius);
    padding: var(--space-4) var(--space-8);
    font-size: var(--font-size-lg);
    font-weight: 600;
    cursor: pointer;
    width: 100%;
    transition: var(--transition);
    min-height: 48px;
    box-shadow: var(--shadow);
}

.complaint-modal .btn-close-modal:hover {
    background-color: var(--primary-hover);
    transform: translateY(-1px);
    box-shadow: var(--shadow-lg);
}

.complaint-modal .btn-close-modal:focus {
    outline: var(--focus-outline-width) solid var(--focus-color);
    outline-offset: var(--focus-outline-offset);
}

.complaint-modal p {
    line-height: 1.6;
    color: var(--text-secondary);
    margin-bottom: var(--space-4);
}

.complaint-modal p strong {
    color: var(--warning-color);
    font-weight: 700;
}

@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

@keyframes slideInUp {
    from { 
        transform: translateY(50px) scale(0.95); 
        opacity: 0; 
    }
    to { 
        transform: translateY(0) scale(1); 
        opacity: 1; 
    }
}

/* ===== Responsive Design with Larger Touch Targets ===== */
@media (max-width: 768px) {
    .complaint-form-container {
        padding: 0 var(--space-2);
        margin: var(--space-4) auto;
    }
    
    .complaint-form {
        padding: var(--space-6);
    }
    
    .complaint-form h2 {
        font-size: var(--font-size-2xl);
    }
    
    .complaint-form .personal-info,
    .complaint-form .turnstile-section {
        padding: var(--space-4);
    }
    
    .complaint-form input[type="text"],
    .complaint-form input[type="email"],
    .complaint-form input[type="tel"],
    .complaint-form select,
    .complaint-form textarea {
        font-size: 16px; /* Prevent zoom on iOS */
        padding: var(--space-4);
    }
    
    /* Modal Responsive */
    .complaint-modal .modal-container {
        width: 95%;
        padding: var(--space-8);
        margin: var(--space-4) auto;
    }
    
    .complaint-modal .modal-close {
        top: var(--space-2);
        right: var(--space-2);
    }
    
    .complaint-modal .detail-row {
        flex-direction: column;
    }
    
    .complaint-modal .detail-label {
        width: 100%;
        margin-bottom: var(--space-2);
        font-size: var(--font-size-xs);
        text-transform: uppercase;
        letter-spacing: 0.05em;
    }
}

/* ===== Print Styles ===== */
@media print {
    .complaint-form {
        box-shadow: none;
        border: 1px solid black;
    }
    
    .complaint-form .btn-submit,
    .complaint-form .loading,
    .complaint-form .turnstile-section,
    .skip-link {
        display: none;
    }
    
    .complaint-form input,
    .complaint-form select,
    .complaint-form textarea {
        border: 1px solid black;
        background: white;
    }
    
    .complaint-modal {
        display: none;
    }
}

/* ===== Dark Mode Support ===== */
@media (prefers-color-scheme: dark) {
    :root {
        --bg-color: #1f2937;
        --bg-secondary: #374151;
        --bg-tertiary: #4b5563;
        --text-color: #f9fafb;
        --text-secondary: #e5e7eb;
        --text-muted: #9ca3af;
        --border-color: #4b5563;
        --border-focus: #60a5fa;
        --primary-color: #60a5fa;
        --primary-hover: #3b82f6;
        --error-color: #f87171;
        --error-light: #7f1d1d;
        --success-color: #34d399;
        --success-light: #064e3b;
        --info-color: #67e8f9;
        --info-light: #164e63;
        --warning-color: #fbbf24;
        --warning-light: #78350f;
    }
    
    .complaint-form,
    .complaint-modal .modal-container {
        background: var(--bg-color);
        color: var(--text-color);
    }
    
    .complaint-form input,
    .complaint-form select,
    .complaint-form textarea {
        background: var(--bg-secondary);
        color: var(--text-color);
        border-color: var(--border-color);
    }
    
    .complaint-form input:hover,
    .complaint-form select:hover,
    .complaint-form textarea:hover {
        border-color: var(--border-focus);
    }
    
    .complaint-form .message.success {
        background-color: var(--success-light);
        color: var(--success-color);
    }
    
    .complaint-form .message.error {
        background-color: var(--error-light);
        color: var(--error-color);
    }
    
    .complaint-form .message.info {
        background-color: var(--info-light);
        color: var(--info-color);
    }
    
    .complaint-modal .modal-close {
        color: var(--text-secondary);
    }
    
    .complaint-modal .modal-close:hover {
        color: var(--text-color);
        background-color: var(--bg-secondary);
    }
}

/* ===== Custom Focus Indicator for Keyboard Users ===== */
.complaint-form *:focus-visible {
    outline: var(--focus-outline-width) solid var(--focus-color);
    outline-offset: var(--focus-outline-offset);
}

/* Remove outline for mouse users */
.complaint-form *:focus:not(:focus-visible) {
    outline: none;
}

/* ===== Loading overlay for form submission ===== */
.complaint-form[aria-busy="true"] {
    position: relative;
}

.complaint-form[aria-busy="true"]::after {
    content: "";
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(255, 255, 255, 0.8);
    backdrop-filter: blur(2px);
    z-index: 10;
    border-radius: var(--radius);
}

@media (prefers-color-scheme: dark) {
    .complaint-form[aria-busy="true"]::after {
        background: rgba(31, 41, 55, 0.8);
    }
}

/* ===== Enhanced Accessibility Features ===== */

/* High contrast borders for better visibility */
@media (prefers-contrast: high) {
    .complaint-form input,
    .complaint-form select,
    .complaint-form textarea,
    .complaint-form .btn-submit {
        border-width: 3px;
    }
}

/* Large text support */
@media (min-resolution: 2dppx) {
    .complaint-form {
        font-size: 110%;
    }
}

/* Motion-based animations only for users who haven't requested reduced motion */
@media (prefers-reduced-motion: no-preference) {
    .complaint-form .btn-submit:hover {
        animation: subtle-pulse 2s infinite;
    }
    
    @keyframes subtle-pulse {
        0%, 100% { box-shadow: var(--shadow); }
        50% { box-shadow: var(--shadow-lg); }
    }
}

/* ===== Additional CloudFlare Turnstile Enhancements ===== */

/* Ensure Turnstile widget has proper spacing and accessibility */
.complaint-form .cf-turnstile[data-theme="dark"] {
    border-radius: var(--radius-sm);
}

.complaint-form .turnstile-section:focus-within {
    border-color: var(--focus-color);
    box-shadow: var(--focus-shadow);
}

/* Error state for Turnstile section */
.complaint-form .turnstile-section.has-error {
    border-color: var(--error-color);
    background-color: var(--error-light);
}

/* Success state for Turnstile section */
.complaint-form .turnstile-section.has-success {
    border-color: var(--success-color);
    background-color: var(--success-light);
}

/* Turnstile loading state */
.complaint-form .cf-turnstile[data-loading="true"] {
    opacity: 0.7;
    pointer-events: none;
}